No, it's not as bad as Microsoft. The software is actually reasonably fine, it has its warts, especially when Apple gave their incessant mania to reinvent the wheel to run free, but OS X provides reasonably comfortable environment. If you stay out of iOS prison-like ecosystem, Apple's software solutions are reasonably hacker-friendly, I think.
The hardware is not that bad functionally too, in many aspects better than the competition, but there are much more things that suck. Primary of it being connections to outside world. There's still no proper docking solution for Macs, which is just shameful. Power connectors universally suck through all recent Apple hardware. Macbooks power sucks, iPod power sucks, iPhone power sucks. One can't help but think it's done deliberately. And on top of that they don't even agree to be charged from any USB, some just don't work, no idea why. I'd say "worse than Microsoft", but as Microsoft doesn't make any comparable hardware, Apple is left in a class of itself, without peer to be compared to.
The hardware is not that bad functionally too, in many aspects better than the competition, but there are much more things that suck. Primary of it being connections to outside world. There's still no proper docking solution for Macs, which is just shameful. Power connectors universally suck through all recent Apple hardware. Macbooks power sucks, iPod power sucks, iPhone power sucks. One can't help but think it's done deliberately. And on top of that they don't even agree to be charged from any USB, some just don't work, no idea why. I'd say "worse than Microsoft", but as Microsoft doesn't make any comparable hardware, Apple is left in a class of itself, without peer to be compared to.