Why would someone in corporate IT responsible for this not ask Claude to write a script that does this on a much more frequent basis? That person might get a nice attaboi for it, but much less likely an actual bonus for it. Although, I can't imagine they are losing too much money on each cruise from this hack unless the next DefCon is on a cruise ship. Then realizing that 0 passengers signed up for WiFi might seem strange
> Why would someone in corporate IT responsible for this not ask Claude to write a script that does this on a much more frequent basis
Because they have nine trillion bugs in their booking system that have been on backlog since 1910.
According to this source [1] (of dubious quality, granted) Royal Caribbean's entire IT department is about 140 people headed by an electrical engineer.
> more reason to have LLMs do their work for them, not less
Nobody argued for or against LLMs. Just that IT isn't a major investment for any cruise line. And that fixing a problem like this isn't even rationally high on a cruise liner's list of priorities.
If the payment portal is bugging out and the engineer tasked to fixing it is off vibe coding on the off chance that a high schooler is using too much internet (versus trying to steal mom and dad's drinks), I'm not sure I'm unsympathetic to the manager's very predictable reaction.
