> I'm always surprised to see people shocked that free services disappear when the stats quo seems to be to ignore efficiency as long as the cost of inefficiency is externalized to a free service somewhere.

Same. The “I don’t pay for it, why do I care” attitude is abundant, and it drives me nuts. Don’t bite the hand that feeds you, and make sure, regularly, that you’re not doing that by mistake. Else, you might find the hand biting you back.