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I'm a customer that is forced to use CrowdStrike via IT policies and I would be giddy with delight if something came along and caused the removal of it from my systems. I don't need programs sitting on my computer preventing me from installing code that I've literally just compiled, preventing me from deleting or modifying folders on my machine, and causing extreme lag for many basic system operations even when it does work. At this point, the time in lost productivity (via normal operation) and downtime (via their recent bug) has easily exceeded a thousand times over the aggregate sum of all benefits that CrowdStrike will ever have provided from threat detection and prevention. It's time to remove the malware.


You are not the customer, though, your employer is the customer.

Perhaps you should push this change up in the food chain, then, and if the company is good the request will be taken seriously. As I understand it, while CrowdStrike is the biggest name in EDR, it's far from the only one, if that's what your company requires to pass some checkboxes in certifications.


Vendors are competing with one and another to win contracts.

CIO/CISO don't select vendors lightly.

There seems to be a typical/classical Engineer's mindset of "make a claim first, ask later" around the subject lately.

"My boss plays golf with Sales Rep" might need more proof because if they selected the lesser capable vendors and they got hit with ransomware, bet my ass your boss will no longer play Golf with any Sales Rep ever.


> Vendors are competing with one and another to win contracts.

Sure, in a well-functioning market economy without any distortions. But there are lots of those at play, so competition is severely hampered (by network effects, regulatory capture, and on and on... Up to and including, I suspect, mere ephemeral fashion). What we actually have in many areas of the "tech market" are oligopolies and near-monopolies, not perfect competition.

> CIO/CISO don't select vendors lightly.

Muahaha. Seems rather more like they're at least as naïve as any Web-surfing consumer on their sofa, easily bamboozled by trendy buzzwords and slick marketing campaigns.


Sounds like your IT (sec team, specifically) doesn't setup the software correctly.

I've worked for a company that installs Falcon on all its fleet and I never run into issues like yours.




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