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jonah
on Nov 29, 2023
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The 1988 shooting down of Flight 655 as a user int...
Donald Norman's The Design of Everyday Things is a great intro to human factors and covers a number of high-stakes environments as well as more mundane things like door handles. Highly recommended reading.
https://en.wikipedia.org/wiki/The_Design_of_Everyday_Things
subroutine
on Nov 29, 2023
[–]
Indeed a seminal work. Don is also at UCSD, and is a founder of the UCSD Design Lab.
https://designlab.ucsd.edu/
sizzle
on Nov 29, 2023
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He retired (finally!) I believe. And indeed it is a seminal written work, User Centered Systems Design.. what a clever title!
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https://en.wikipedia.org/wiki/The_Design_of_Everyday_Things