The clothes falling down from the upper half is described on the slides, so I assume the rotation isn't fast enough for the clothes to stick to the walls, or it has an elliptical rotor to make sure there a speed difference ?
I wonder if a new tech company was founded with a quality-first and customer-service mentality, could they succeed? Especially if there are NO investors trying to make a quick buck.
Certainly the company would provide good jobs, good benefits, salary and bonuses.