Smart move. The UI wasn't that great, the product wasn't intuitive, and why would you have two inbox clients from one company? Normal people don't use Inbox, they just want to use regular Gmail and not think about it.
Some (if not most) advice is pretty self-evident. But number 15 is interesting, about the legal profession and how lawyers round time when billing clients:
Rounding is a common practice in the legal profession and is the reason why lawyers can end up earning more than they actually work. Because they bill by 1/10th hour, a 30-second phone call and a 2-minute email are both rounded to 6 minutes for total of 12 minutes. This way, they can easily bill 8 hours in 6 hours (while staying perfectly honest).
Upfront payments are only partially about not getting ripped off. Their other functions include verifying that the potential client is ready to start their project and they have already allocated funds. It identifies potential clients in the "tire kicking" phase. The consultant's forecasts are likely to be more accurate and less based on wishful thinking.
I've actually had to write an ebook (for content marketing purposes) on growing a company and going from 3 to 9 to 30, and so on. The most interesting thing is the Greiner's Growth Curve as well as Adizes Corporate Lifecycle.
I'll leave the direct link to the pdf here even though it's gated content, so pls downvote.
Dribbble is owned by tiny.website and they own a good part of the design market. It seems the really want to corner the design market, given how many designers use Unsplash, the product that Crew made.
